Sendwave
Reviews and Complaints

Please I need my records between me and Janet obeng from twenty 19 to 2023 all the money I sent to her

The money transfers did not arrive at the destinations. 550 was sent to Paluku George in Congo but was not delivered.

It was sent on 8/10/2024 and was canceled by Sendwave on 12/10/2024.

I received a message about the cancellation, informing me to wait for a refund, but as of today, I have received nothing in my account. How can I get help from the company, Sendwave?

Excellent service with an agent on the phone . She was efficient cordial and my issues were resolved quickly .

I donot recommend chats correspondence when it comes to issues where they cannot advise . Thank I am satisfied

Well it was my first time of experiencing such from sendwave but I've been told by one of the agent on customer live chat that the problem is not from them is from my back so I have to wait between 5 to 10 business working days before my bank will refund me back the money to my debit card so I have waiting till then..

I dont know what happened until you tell me, I sent money to Liberia through your sendwave and promised havent received it, thats the reason Im calling your

Yes i don't use this, but ny account was hacked somehow to make purchases from here and i want to cancel the transactions and get the money back in my account

Good evening, my name is kettcia Germil, I made a transfer on 08/08/24 to Amos Sanon, on my cash account it was not expanded, he has a lot of difficulty to expand the account, he can't take the money. I got in touch with my bank, they refunded me the money, we told the bank the name of the person who took the money, please I would like you to show me how the person withdrew the money.

Im just trying to get some help from Sendwave. Ive had an account but havent used it for a while.

As many times as Ive tried to login different ways, it says there is an error and that someone already has the account. I just need help being able to login to send money thank you, Nancy.

I want the transaction canceled I make a mistake please cancel the transaction to Leemue Reevesin Liberia

I sent money to my kids in Nigeria. My bank released the money, but my kids have not received it.

SendWave needs to improve their system. If not, please send my money back so I can find another way to send it because my kids need to start school.

The is not received money my family please send family members allWays I send money my family Support they need help

Canceled just need my money back please please it's easy if someone will answer me

Making it difficult

I send money to Kenya on 1/12/2024. Its been more than 24hrs and it has not been delivered yet.

When I make call there is no one answering. The chat messages are just repeating me on the same thing.

Can I get a refund on my money? Thanks

Felista

I transferred funds to Kenya on 9/23/24 at around 3:40 pm. To date, the Sendwave app is just showing 'PROCESSING'. Your customer care number isn't working, and there has been no communication from your end.

It's asking me to upload my ID before I can transfer money is this a new rule. I have been with sendwave for many years I feel like I'm being scammed please let explain it to me I have never had problems sending money to Ghana period.