Annette S Omm

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Verified Reviewer

Someone opened a fake account in my name and l want it cancelled a.s.s.p my name is Annette Schrank

Someone opened a fake account in my name and l want it canceled a.s.a.p my name is Annette Schrank please send me a text when this is done annetteschrank@***.com the person who wanted info said he was from Canadian tire bank and someone charged my account $742 $863 and $999 which he needed all my info in order to stop it his name was Anthony phone number was 778-717-****

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Preferred solution: Full refund

Renelle Xpz
map-marker Manassas, Virginia

I’m wondering why there is a 400.00 peso fee to pick up the money I send..

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Nothing happened. Nobody answered the customer service line when I called and very disappointed. I have been sending money to the Philippines and this is the first time to heard that the recipient needs to pay to pick up the cash even though I send it through Gcash.

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Deng K Ecp

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Verified Reviewer

Question about money sent

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This will be the last time I send money through Sendwave. If the money doesn't reach the receiver, as has happened previously, and I don't get a refund, please fix this issue or risk losing the customer for good.

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Preferred solution: Full refund

Anonymous
map-marker Tulsa, Oklahoma

To cancel the pending transaction

We had a fruitful conversation with the person who received my call,unfortunately,my issue is still unresolved,the money I sent to Kenya on 1/1/2025 is still pending yet the amount was deducted from my account,please cancel the transaction and refund the amount to my account

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User's recommendation: I reserve my comments for now until my issue is resolved

Desirae Iyb

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Verified Reviewer
| map-marker Dallas, Texas

I sent money to my brother until now he is not recived

I'm always sending money to my family in Africa this is never happened to me I don't know what is going on the money is not in my account and my family did not got the money I wanted to know what is going on and no body pick up phone

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Marlei Ret
map-marker New Smyrna Beach, Florida

I made 2 Sendwave transfers and they were blocked. I don't know why.

That's not good because I made the transfer for the people whose money I blocked, so we can get back the money.

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Zetta Cva

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Verified Reviewer
| map-marker Bracknell, Bracknell Forest

Can’t log in my account

Cant reset my password, been trying to log in my account for days now, not getting code to reset my password

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Joseph O Pbw

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Verified Reviewer

Account

I lost access to my number 872401****. So, I can't log in and access my account. My new number is 779777****.

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Preferred solution: Get access toy account

Kyrian Stp

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Verified Reviewer
| map-marker San Francisco, California

To add a new card

Some one use my Wells Fargo card and the company canceled the card so l am using another card from golden1

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User's recommendation: Always check fraud

Carlotta Mww

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Verified Reviewer

Sand wave fraud my money

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My money has been kept with them for more than a week that supposed to be an urgent money for kids school fees

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Loss:
$100

Preferred solution: Full refund

Annette S Omm

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Verified Reviewer

Someone opened a fake account under my name and l would like it canelled right awayme

Someone opened a fake account in my name and l do not want you to send anything and close the account

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Cons:
  • I did not open a account so please do not send and money under my name which is annette schrank annett

Preferred solution: Full refund

glaizamae a

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Verified Reviewer
| map-marker Paris, Ile-De-France

Sendwave was excellent

i do not complian about sendwave just i need help because im wrong one letter.and i need to solve it quickly.

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Philip A Ger

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Verified Reviewer
| map-marker Toronto, Ontario

My phone # has change and i like to change it pls

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Need to change my phone number,it has change can you please call me,i am trying to use it again please

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User's recommendation: keeping doing good job

Tedd Fgn

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Verified Reviewer
| map-marker Seattle, Washington

I have a complain

I send money at around 7:24pm and up to now is saying processing??

I need to know what's is happening, I have a patient waiting to be taken to hospital,

I need a quick response please

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User's recommendation: I cannot recommend anything when my cash is not yet delivered and it was urgent for hospital payments

Mckale Fgg
map-marker Douglasville, Georgia

Transaction still processing

Money sent to Ghana for one Abdul Latif Suleman has not gone through yet. Kindly resolve the issue and transfer money.

The money is transferred from my account in the USA. Money transferred and now being processed will be used to pay a store keeper before goods are delivered.

Delay is not good for transmitting money.

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User's recommendation: Solve problems with customer service