Skip to content
  • Login
Sendwave

Sendwave

www.sendwave.com
What is your customer experience with Sendwave?

Sendwave Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sendwave has 2.7 star rating based on 90 customer reviews. Consumers are mostly neutral.

  • 38% of users would likely recommend Sendwave to a friend or colleague.

  • Rating Distribution
  • Pros: 300, Almost always very fast, Always the best rates.
    Cons: Difficult to solve customer concerns, 300, Complete lack of customer service.

View full overview ›

Media from reviews

Sendwave - Cancel
Sendwave - Cancel - Image 2Sendwave - Cancel - Image 3Sendwave - Cancel - Image 4Sendwave - Cancel - Image 5Sendwave - Call me please I need to talk to you about my transaction pleaseSendwave - Call me please I need to talk to you about my transaction please - Image 2
View all media ›

Top Sendwave Reviews

Positive Review

"My phone # has change and i like to change it pls"

stars-rating stars-rating stars-rating stars-rating stars-rating

Need to change my phone number,it has change can you please call me,i am trying to use it again please User's recommendation: keeping doing good job

Critical Review

"I need my Reund"

stars-rating stars-rating stars-rating stars-rating stars-rating

Refund has been delayed. They said it will take 7 business days to refund my money. 7 days have passed and still no refund. User's recommendation: No likely to...

Show reviews that mention
money account number phone customer service transfer phone number customer service transaction
Filter review
Sort by
Evelyn S Rzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was told to send my ID in the receipt

My money has not reached my account, and I'm tired of waiting. I keep saying the process; I sent over the receipt and my copy of my ID.

View full review
Loss:
$2000

Preferred solution: Full refund

User's recommendation: No good

Dominic B Jly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manhattan, New York

I need my Reund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Refund has been delayed. They said it will take 7 business days to refund my money. 7 days have passed and still no refund.

View full review

User's recommendation: No likely to recomment to anyone. You are not serious when it comes to refunding peoples money

Dominic B Jly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have sent money to Ghana and it has not been received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The money I sent has not been received by the recipient. I don't know if it will be delivered.

View full review

Preferred solution: Deliver my money

User's recommendation: I sent money about 5 hours ago and it has not been received

Serah M Max

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Kentucky

Very poor Customer service. Someone called me posing as a send wave customer service, wanted to verify but could not.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Call was disconnected multiple times before I could talk. Your communication is a joke.

We are talking about a suspected fraud and one cant get any response??? Common yall.

View full review

User's recommendation: Never use Sendwave .

Rose W Cfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I sent money to the wrong person.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I sent money to the wrong person. The money was for J Seebo.

Nah, I mistakenly sent it.

Serious tabbie. Just wanted the money to be returned if possible.

View full review
Loss:
$75

Preferred solution: Deliver product or service ordered

Regina w Lrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed transaction

Have no idea what you're asking for, not idea what you're talking about, no idea what you want me to say, no idea why you're not helping me, no idea why my funds are not delivered.

View full review
Loss:
$150

Preferred solution: Deliver product or service ordered

Vivian A Dxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

My friend sent me money from California 100$ since 24th april, i haven't received it yet.what is going on

Hi, i was sent money 100$ to my zenith bank account by my friend Joachim akpakpezi, since on 24th april, but i haven't received it yet

View full review

User's recommendation: I don't what happen here, but send wave you people have to better please

glaizamae a

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change surname

Sendwave - Change surname
Contains 1 confidential file for company representatives

Hello, I made a mistake with one letter of the recipient's surname. I want to cancel and I hope we can find a solution as soon as possible. Thank you.

View full review

Preferred solution: Full refund

Sumeya Zhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

I sent money wrong person

I sent $100 today wrong person please cancel and get back my money I sent to kenya ibwas trying send $10 and sentn$100 by mistake please return Thank you let me know my phone number 612-423-****

View full review
Nerlande R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

Sendwave - Cancel
Sendwave - Cancel - Image 2
Sendwave - Cancel - Image 3
Sendwave - Cancel - Image 4
Sendwave - Cancel - Image 5
Updated by user Feb 07, 2025

I have a retune but sendwave not give me my money

Updated by user Feb 07, 2025

I have a retune but sendwave not give me my money

Original review Jan 08, 2025

My name is Nerlande Rene. I am writing to you because I need my money back.

My number is 317717****. The 3 transfers were not received.

View full review
Loss:
$94

Preferred solution: Full refund

User's recommendation: I need my monétaire back

Resolved
Ginna Hga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eugene, Oregon

Resolved: My money that I send via Sendwave went to 253258****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 01, 2025

Company fixed the issue and I have been provided with apology.

Updated by user Feb 15, 2025

Their services used to be good but now I have very low opinion of the company

Original review Feb 14, 2025

The complaints need to be looked into immediately and feedback given. I did send $900 on 02/13/2025 and it went my phone number 253258****

Also I did send $35 on 02/05/2025 and it went to my phone number 253258****.Please please reverse back my money0o

View full review
Doris A Evj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need help

Please I sent money to the wrong number. The person I sent the money to doesn't use that number anymore, so I need help. Please call me back.

View full review

Preferred solution: I won’t to change the number for the sent.

Jean Cadet A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Call me please I need to talk to you about my transaction please

Sendwave - Call me please I need to talk to you about my transaction please
Sendwave - Call me please I need to talk to you about my transaction please - Image 2

I need to cancel my transaction because it was not delivered. Can you please help me? Thank you, I am waiting for you.

View full review
Loss:
$300
Pros:
  • 300
Cons:
  • 300

Preferred solution: Deliver product or service ordered

Jacolby Bmh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Diego, California

619457****

Sendwave - 619457****
Sendwave - 619457**** - Image 2
Contains 1 confidential file for company representatives

Hola bueno dias necesito cancelar una transferencia por que la cuenta de esta persona está bloqueada por favor

View full review

User's recommendation: Quiero cancelar ese transferencia

Caline L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

I need your help please

Hi, my name is Caline Louis. I made a transfer; they cancelled it.

They said they would refund it to my account. It's been 3 weeks, and I have never received it.

View full review
Evelyn S Olh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to get my money back

I need my full refund back cuz you guys taking too long and I have been on this website for 6 months and still doing the same thing over and over and haven't received no money on my card yet

View full review
Loss:
$1000

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article