Bukuru M

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Verified Reviewer

My password send money is not good

My wave isn't good. I need help.

Even if I try for a long time, I can't get it to work.

When I input my phone number, it doesn't accept it, but it works when I put in my email. I don't know why.

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glaizamae a

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change surname

Sendwave - Change surname
Contains 1 confidential file for company representatives

Hello, I made a mistake with one letter of the recipient's surname. I want to cancel and I hope we can find a solution as soon as possible. Thank you.

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Preferred solution: Full refund

Nerlande R

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Verified Reviewer

Cancel

Sendwave - Cancel
Sendwave - Cancel - Image 2
Sendwave - Cancel - Image 3
Sendwave - Cancel - Image 4
Sendwave - Cancel - Image 5

My name is Nerlande Rene. I am writing to you because I need my money back.

My number is 317717****. The 3 transfers were not received.

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Loss:
$94

Preferred solution: Full refund

User's recommendation: I need my monรฉtaire back

Jean Cadet A

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Verified Reviewer

Call me please I need to talk to you about my transaction please

Sendwave - Call me please I need to talk to you about my transaction please
Sendwave - Call me please I need to talk to you about my transaction please - Image 2

I need to cancel my transaction because it was not delivered. Can you please help me? Thank you, I am waiting for you.

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Loss:
$300
Pros:
  • 300
Cons:
  • 300

Preferred solution: Deliver product or service ordered

Jacolby Bmh

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Verified Buyer
| map-marker San Diego, California

619457****

Sendwave - 619457****
Sendwave - 619457**** - Image 2
Contains 1 confidential file for company representatives

Hola bueno dias necesito cancelar una transferencia por que la cuenta de esta persona estรก bloqueada por favor

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User's recommendation: Quiero cancelar ese transferencia

Jakori Kka

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Verified Reviewer
| map-marker Frackville, Pennsylvania

My account is not working

Sendwave - My account is not working

When I try to send money out its not working and its been going on for months now and I really want to send money to my family outside the country

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Anonymous
map-marker Ajaccio, South Corsica

Criminality

Sendwave - Criminality

I never got my watch this chiness peoples are so criminal but t there no poblem I report by justice and police *** China 7 weeks my package donsent arrive and no paper in my letter box to take and go find my goods

After I revive message with France number telling my that package was delivered.

To who , to who criminal China them will seee *** your generation u get me *** gangs .

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User's recommendation: Donโ€™t buy nothings from this criminal people

Antoinette A Hql

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Verified Buyer
|

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Verified Reviewer
| map-marker Buffalo, New York

My reason is I sent the money for the wrong number the person did sent it he said he no longer use the number

Contains 1 confidential file for company representatives

The person to whom I sent the money no longer uses the number. He gave me the new one and wants to change it.

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Kavira Mwengesyali M

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Verified Reviewer

Money transfer has not arrived

Sendwave - Money transfer has not arrived
Sendwave - Money transfer has not arrived - Image 2

The money transfers did not arrive at the destinations. 550 was sent to Paluku George in Congo but was not delivered.

It was sent on 8/10/2024 and was canceled by Sendwave on 12/10/2024.

I received a message about the cancellation, informing me to wait for a refund, but as of today, I have received nothing in my account. How can I get help from the company, Sendwave?

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Loss:
$550
Pros:
  • Mobile application
Cons:
  • Drc

Preferred solution: Full refund

User's recommendation: Good

Holly H Yoy

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Verified Reviewer

Have waited a full week and still cannot use the account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I joined Sendwave the day before Christmas to send money to my son in Ghana, thinking it would be faster and secure. I'm still waiting for my account to be verified after a whole week.

There's no customer service.

The telephone number does not work and the robot chat just gives prewritten answers. I'm very unhappy with this company!

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Cons:
  • Complete lack of customer service

Preferred solution: ACCOUNT VERIFICATION

User's recommendation: Use a different app

Francis M Unf

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Verified Reviewer
| map-marker Milan, Milan

Refund

Original review updated Jan 31, 2025

Well it was my first time of experiencing such from sendwave but I've been told by one of the agent on customer live chat that the problem is not from them is from my back so I have to wait between 5 to 10 business working days before my bank will refund me back the money to my debit card so I have waiting till then..

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Joseph F Ata

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Verified Reviewer
| map-marker Enterprise, Alabama

Fraudulent transactions

Yes i don't use this, but ny account was hacked somehow to make purchases from here and i want to cancel the transactions and get the money back in my account

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Anonymous
map-marker New Castle, Delaware

I NEED HELP FOR MY TRANSFER

Sendwave - I NEED HELP FOR MY TRANSFER

Good evening, my name is kettcia Germil, I made a transfer on 08/08/24 to Amos Sanon, on my cash account it was not expanded, he has a lot of difficulty to expand the account, he can't take the money. I got in touch with my bank, they refunded me the money, we told the bank the name of the person who took the money, please I would like you to show me how the person withdrew the money.

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Odell B Okk

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Verified Reviewer

I did a mistake on my transaction

I want the transaction canceled I make a mistake please cancel the transaction to Leemue Reevesin Liberia

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Loss:
$25

Preferred solution: Full refund

Ophelia D Bfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I sent money to my kids and my bank release the money but my my kids have not received it I

Sendwave - I sent money to my kids and my bank release the money but my my kids have not...

I sent money to my kids in Nigeria. My bank released the money, but my kids have not received it.

SendWave needs to improve their system. If not, please send my money back so I can find another way to send it because my kids need to start school.

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Loss:
$800
Pros:
  • Time is of essential to the process

Preferred solution: Deliver product or service ordered

Karalynn Lre
map-marker Kearney, Nebraska

I sent money mohamed osman is not receiving

Sendwave - I sent money mohamed osman is not receiving
Sendwave - I sent money mohamed osman is not receiving - Image 2
Sendwave - I sent money mohamed osman is not receiving - Image 3

The is not received money my family please send family members allWays I send money my family Support they need help

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User's recommendation: Please i need the receiving money

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