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Sendwave

Sendwave

www.sendwave.com
What is your customer experience with Sendwave?

Sendwave Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sendwave has 2.7 star rating based on 99 customer reviews. Consumers are mostly neutral.

  • 37% of users would likely recommend Sendwave to a friend or colleague.

  • Rating Distribution
  • Pros: 300, Almost always very fast, Always the best rates.
    Cons: Difficult to solve customer concerns, 300, Complete lack of customer service.

View full overview ›

Media from reviews

Sendwave - Wave is now a scam
Sendwave - I have a new phone so my account is not sending the Money my new No is...Sendwave - Meu dinheiro não entrou na minha contaSendwave - CancelSendwave - Cancel - Image 2Sendwave - Cancel - Image 3Sendwave - Cancel - Image 4
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Top Sendwave Reviews

Positive Review

"Clarity and transparency"

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Everything has been rectified for me the other two parties involved within the shortest minimum of time I least expected.

Critical Review

"Problemas con un envío"

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No me pude poner en contacto con ustedes y mi dinero está desaparecido es imposible contactar con ustedes solo perdí mi dinero User's recommendation: No...

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Esteban Z Cjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Problemas con un envío

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No me pude poner en contacto con ustedes y mi dinero está desaparecido es imposible contactar con ustedes solo perdí mi dinero

View full review
Loss:
$162

Preferred solution: Full refund

User's recommendation: No recomiendo esta compañía pésimo servicio imposible contactarse con ellos

Parfait K Oxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wave is now a scam

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Sendwave - Wave is now a scam
Updated by user Oct 22, 2025

They sent me an email that they have canceled the transaction and that money will be returned to me. I never received it. At least after 11 days no refund received.

Original review Oct 07, 2025
Wave promises better rates if you send from their wallet, but its a scam. I transferred $500 into the wallet and after a week the money still wasnt there.

The transfer is stuck as pending and I cant cancel it.
I also used my debit card to send $200 to someone, but the recipient was blocked from collecting because local partner demanded details about their last transaction which they couldnt remember since they hadnt received money in a long time. The money was never delivered, and no refund was issued.
In total, I lost $700 through Wave scam
To make things worse, their support services dont exist:
Phone support: doesnt work.
Chat support: useless; they said processing and then closed the chat with no resolution.
Email support: all emails bounce back as undeliverable.
This company takes your money, fails to deliver, and provides no way to get help. Worst experience ever.

If they are not a scam, they will reach out to resolve and I will update this review. If this is here, then they are still a scam.
View full review
Loss:
$700
Pros:
  • Convient in app transfer
Cons:
  • I lost my money and no support

Preferred solution: Full refund

User's recommendation: Avoid wave

Peter A Zds
map-marker Canton, Mississippi

Why can't I send me to Nigeria

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I want to send money to Nigeria but can't send out. What is the problem all about? My parents need money.

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Anala Zvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a new phone so my account is not sending the Money my new No is 206793****

Sendwave - I have a new phone so my account is not sending the Money my new No is...

I change my phone No 206793**** that's why I want you to help me to send money to kenya I have being sending money for about four years that's why I like send wive pls assit me

Yous faithful Tabitha wangari Njuguna Kibaiyu

View full review
Manet D Cfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The receiver can not receive the money

The account has a problem and I want you to refund the money and send it to another account, please. Could you do that?

View full review

Preferred solution: Deliver product or service ordered

Pauline T Mfo

My sister did not receive the money that I sent her

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My sister's SIM card is blocked, so she cannot get the money, but the money was delivered from my end and taken from my account.

View full review

Preferred solution: Full refund

Luann Jzv

Meu dinheiro não entrou na minha conta

Sendwave - Meu dinheiro não entrou na minha conta

Eu fiz uma transferência para o Brasil só que até o momento o valor não chegou no Brasil em um valor de 525 dólares

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Alexander G Rmq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Troubling logging

I have tried several times over many days to reset my account after changing my number and email, and the effort proved to be impossible.

View full review
Pros:
  • Reliable
Cons:
  • Not easily to effect changes when the need arises

Preferred solution: To get back my account with my new number and email

User's recommendation: There should opportunity for changes

Konah P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I sent 55.00 dallors to my mom yesterday afternoon and she haven't forgotten it

Good morning, my name is Konah Y. Paye.

Yesterday afternoon I sent $55.00 to Kou Gbainmee, my mom, and the money was taken from my account. Since then, it kept saying pending, and my mom needs to go to the hospital.

View full review

Preferred solution: Full refund

Belinda Tezeh EPSE A

I sent money since yesterday but the money have yet send

I sent money since yesterday, October third, and still now the money has not yet been sent. That is why I am calling to ask what the problem is.

View full review
Loss:
$110
Pros:
  • So slow to sending money

Preferred solution: Deliver product or service ordered

Kendria Ngu

I'm calling to update my card number that I have with sandwave to enable me send money

Yes my card number was changed recently and I'm unable to send money that's why I'm calling to update it

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Ermina Rca

Sendwave payment

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Nothing has been done, did not even have the opportunity to talk to anyone and they are asking me for a review, what is this ??

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User's recommendation: This is a mess

Asim Asz

Seeking help to reinstall my sendwave app .

I had the sendwave app before which I used f of r a while . But would seem I failed to update it .

Attempting to update it I have been finding it difficult .

problems . Basically remembering my previous password has become the key issue .

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Martha T Hoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to login send wave

Someone from a different country was trying to send money from my account, and it was not me, and I don't know anyone.

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User's recommendation: Have I been login now ? Can I go ahead and send money to Liberia?

Anonymous
map-marker Springfield, Virginia

Clarity and transparency

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Everything has been rectified for me the other two parties involved within the shortest minimum of time I least expected.

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Anonymous
map-marker Winnipeg, Manitoba

Follow up

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Poor service. Ive used sendwave many times I.

The past and tried to use it recently with no success.

Chatted with online chat call but just more frustrating. Never will I use it again and will share my experience with others.

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