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Sendwave

Sendwave

www.sendwave.com
What is your customer experience with Sendwave?

Sendwave Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sendwave has 2.7 star rating based on 93 customer reviews. Consumers are mostly neutral.

  • 37% of users would likely recommend Sendwave to a friend or colleague.

  • Rating Distribution
  • Pros: 300, Almost always very fast, Always the best rates.
    Cons: Difficult to solve customer concerns, 300, Complete lack of customer service.

View full overview ›

Media from reviews

Sendwave - Cancel
Sendwave - Cancel - Image 2Sendwave - Cancel - Image 3Sendwave - Cancel - Image 4Sendwave - Cancel - Image 5Sendwave - Call me please I need to talk to you about my transaction pleaseSendwave - Call me please I need to talk to you about my transaction please - Image 2
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Top Sendwave Reviews

Positive Review

"My phone # has change and i like to change it pls"

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Need to change my phone number,it has change can you please call me,i am trying to use it again please User's recommendation: keeping doing good job

Critical Review

"Follow up"

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Poor service. Ive used sendwave many times I. The past and tried to use it recently with no success. Chatted with online chat call but just more frustrating....

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Karolee Thm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tallahassee, Florida

I’m trying send mine to Brazil for the same person and been is asking to check the name her id

I need someone to call me soon posible why your compois give problem to send money to tho person rtamiento

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Evelyn S Rzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was told to send my ID in the receipt

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Updated by user May 24, 2025

My experience was not good I don't like it because I'm not going to let anybody know the usual website ever again I just need my refund back how can I get that back

Updated by user May 24, 2025

I need my full roofs for him back and I need to talk to someone now.

Original review updated May 24, 2025

My money has not reached my account, and I'm tired of waiting. I keep saying the process; I sent over the receipt and my copy of my ID. What can I do to you guys cuz it ain't no suggestion I'm not changing it

View full review
Loss:
$1000

Preferred solution: Full refund

User's recommendation: No good

Dominic B Jly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manhattan, New York

I need my Reund

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Refund has been delayed. They said it will take 7 business days to refund my money. 7 days have passed and still no refund.

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User's recommendation: No likely to recomment to anyone. You are not serious when it comes to refunding peoples money

Akua Wqo
map-marker Bellevue, Washington

People calling using send wave logo to fraud innocent ones

They called my number from kenya and said I have sent money to the name they told me.I said no and they went further to send me code and then I read to them to cancel the transaction that was by mistake to them.I told them no code has come in and they abused me,hanged up.It seems they have been doing it using send wave logo that appears when they call

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Dominic B Jly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have sent money to Ghana and it has not been received

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The money I sent has not been received by the recipient. I don't know if it will be delivered.

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Preferred solution: Deliver my money

User's recommendation: I sent money about 5 hours ago and it has not been received

Serah M Max

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, Kentucky

Very poor Customer service. Someone called me posing as a send wave customer service, wanted to verify but could not.

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Call was disconnected multiple times before I could talk. Your communication is a joke.

We are talking about a suspected fraud and one cant get any response??? Common yall.

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User's recommendation: Never use Sendwave .

Martha T Hoa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Drexel Hill, Pennsylvania

Trying to login send wave

Someone from a different country was trying to send money from my account, and it was not me, and I don't know anyone.

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User's recommendation: Have I been login now ? Can I go ahead and send money to Liberia?

Anonymous
map-marker Winnipeg, Manitoba

Follow up

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Poor service. Ive used sendwave many times I.

The past and tried to use it recently with no success.

Chatted with online chat call but just more frustrating. Never will I use it again and will share my experience with others.

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Anonymous
map-marker Las Vegas, Nevada

I send money but I'm wrong letter, now it's OK somebody' correct, now my question there free $20 before I send, but when send again there's no $20 free that's my question before I send it

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I send money last saturday but im wrong letter but now it's she cancel but now i send again what happen the 20 dollar free is no more that's my question now before i send again

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User's recommendation: Yup

Evelyn S Olh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to get my money back

I need my full refund back cuz you guys taking too long and I have been on this website for 6 months and still doing the same thing over and over and haven't received no money on my card yet

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Loss:
$1000

Preferred solution: Full refund

Caline L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

I need your help please

Hi, my name is Caline Louis. I made a transfer; they cancelled it.

They said they would refund it to my account. It's been 3 weeks, and I have never received it.

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Rose W Cfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I sent money to the wrong person.

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I sent money to the wrong person. The money was for J Seebo.

Nah, I mistakenly sent it.

Serious tabbie. Just wanted the money to be returned if possible.

View full review
Loss:
$75

Preferred solution: Deliver product or service ordered

Regina w Lrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed transaction

Have no idea what you're asking for, not idea what you're talking about, no idea what you want me to say, no idea why you're not helping me, no idea why my funds are not delivered.

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Loss:
$150

Preferred solution: Deliver product or service ordered

Vivian A Dxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

My friend sent me money from California 100$ since 24th april, i haven't received it yet.what is going on

Hi, i was sent money 100$ to my zenith bank account by my friend Joachim akpakpezi, since on 24th april, but i haven't received it yet

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User's recommendation: I don't what happen here, but send wave you people have to better please

glaizamae a

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change surname

Sendwave - Change surname
Contains 1 confidential file for company representatives

Hello, I made a mistake with one letter of the recipient's surname. I want to cancel and I hope we can find a solution as soon as possible. Thank you.

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Preferred solution: Full refund

Sumeya Zhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

I sent money wrong person

I sent $100 today wrong person please cancel and get back my money I sent to kenya ibwas trying send $10 and sentn$100 by mistake please return Thank you let me know my phone number 612-423-****

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