Sendwave
Sendwave Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sendwave has 2.8 star rating based on 82 customer reviews. Consumers are mostly neutral.
37% of users would likely recommend Sendwave to a friend or colleague.
- Rating Distribution
Pros: 300, Almost always very fast, Always the best rates.
Cons: Difficult to solve customer concerns, 300, Complete lack of customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sendwave has 2.8 star rating based on 82 customer reviews. Consumers are mostly neutral.
37% of users would likely recommend Sendwave to a friend or colleague.
- Rating Distribution
Pros: 300, Almost always very fast, Always the best rates.
Cons: Difficult to solve customer concerns, 300, Complete lack of customer service.Recent recommendations regarding this business are as follows: "I need my monétaire back", "I reserve my comments for now until my issue is resolved", "Use a different app", "Don’t buy nothings from this criminal people", "Solve problems with customer service".
Most users ask Sendwave for the refund as a solution to their issues.
Review authors value the most Privacy and Data Security and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Sendwave Reviews
"My phone # has change and i like to change it pls"
Need to change my phone number,it has change can you please call me,i am trying to use it again please User's recommendation: keeping doing good job
"Refund"
Canceled just need my money back please please it's easy if someone will answer me Making it difficult
Brooklyn, New York
Because on money transfer it asks me to upload ID
It's asking me to upload my ID before I can transfer money is this a new rule. I have been with sendwave for many years I feel like I'm being scammed please let explain it to me I have never had problems sending money to Ghana period.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Change surname
Hello, I made a mistake with one letter of the recipient's surname. I want to cancel and I hope we can find a solution as soon as possible. Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel
My name is Nerlande Rene. I am writing to you because I need my money back.
My number is 317717****. The 3 transfers were not received.
Preferred solution: Full refund
User's recommendation: I need my monétaire back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Call me please I need to talk to you about my transaction please
I need to cancel my transaction because it was not delivered. Can you please help me? Thank you, I am waiting for you.
- 300
- 300
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
San Diego, California
619457****
Hola bueno dias necesito cancelar una transferencia por que la cuenta de esta persona está bloqueada por favor
User's recommendation: Quiero cancelar ese transferencia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Frackville, Pennsylvania
My account is not working
When I try to send money out its not working and its been going on for months now and I really want to send money to my family outside the country
Ajaccio, South Corsica
Criminality
I never got my watch this chiness peoples are so criminal but t there no poblem I report by justice and police *** China 7 weeks my package donsent arrive and no paper in my letter box to take and go find my goods
After I revive message with France number telling my that package was delivered.
To who , to who criminal China them will seee *** your generation u get me *** gangs .
User's recommendation: Don’t buy nothings from this criminal people
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
My reason is I sent the money for the wrong number the person did sent it he said he no longer use the number
The person to whom I sent the money no longer uses the number. He gave me the new one and wants to change it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money transfer has not arrived
The money transfers did not arrive at the destinations. 550 was sent to Paluku George in Congo but was not delivered.
It was sent on 8/10/2024 and was canceled by Sendwave on 12/10/2024.
I received a message about the cancellation, informing me to wait for a refund, but as of today, I have received nothing in my account. How can I get help from the company, Sendwave?
- Mobile application
- Drc
Preferred solution: Full refund
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have waited a full week and still cannot use the account
I joined Sendwave the day before Christmas to send money to my son in Ghana, thinking it would be faster and secure. I'm still waiting for my account to be verified after a whole week.
There's no customer service.
The telephone number does not work and the robot chat just gives prewritten answers. I'm very unhappy with this company!
- Complete lack of customer service
Preferred solution: ACCOUNT VERIFICATION
User's recommendation: Use a different app
New Castle, Delaware
I NEED HELP FOR MY TRANSFER
Good evening, my name is kettcia Germil, I made a transfer on 08/08/24 to Amos Sanon, on my cash account it was not expanded, he has a lot of difficulty to expand the account, he can't take the money. I got in touch with my bank, they refunded me the money, we told the bank the name of the person who took the money, please I would like you to show me how the person withdrew the money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I sent money to my kids and my bank release the money but my my kids have not received it I
I sent money to my kids in Nigeria. My bank released the money, but my kids have not received it.
SendWave needs to improve their system. If not, please send my money back so I can find another way to send it because my kids need to start school.
- Time is of essential to the process
Preferred solution: Deliver product or service ordered
Kearney, Nebraska
I sent money mohamed osman is not receiving
The is not received money my family please send family members allWays I send money my family Support they need help
User's recommendation: Please i need the receiving money
Atlanta, Georgia
Refund
Canceled just need my money back please please it's easy if someone will answer me
Making it difficult
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delay in transaction
I send money to Kenya on 1/12/2024. Its been more than 24hrs and it has not been delivered yet.
When I make call there is no one answering. The chat messages are just repeating me on the same thing.
Can I get a refund on my money? Thanks
Felista
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
The Bronx, New York
I sand to money to rrowg number
I tried to sand money to that person name
Kane Aminata phne number is 00223 ** ** ** **
and i make a mistake
I sand to 00223 ******** this is the rowg number
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