Sendwave Reviews

Dear Hiring Team,

I am writing to express my interest in joining Sendwave in a remote position.

I am currently pursuing a Master's degree in Accounting, Control and Audit while looking for an opportunity to gain professional experience in an international and innovative company.

I am fluent in Arabic and French and have a good command of English. I am organized, responsible, detail-oriented, and eager to learn.

I enjoy helping people and providing excellent customer service.

I greatly admire Sendwave's mission of making international money transfers simple, fast, and affordable for families around the world. As someone who values trust, communication, and customer satisfaction, I would be proud to contribute to your team.

I am particularly interested in remote opportunities in Customer Support, Operations, Administrative Assistance, Data Entry, or Back Office. I am a fast learner, adaptable, and committed to delivering high-quality work.

Please find my CV attached for your consideration.

I would welcome the opportunity to discuss how my skills, motivation, and dedication can contribute to Sendwave's continued success.

Thank you for your time and consideration. I look forward to hearing from you.

Yours sincerely,

Chaimae El Asfar

On August 06, 2026, a perpetrator used my information from Sendwave to transfer lots of money on my behalf to Uganda, and I'm from West Africa. They changed my country's flag on the recipient's name line to Uganda's flag.

It was a very bad experience, and all they could say was the bank already delivered the funds and they can't get it back. I was very disappointed in them and devastated, and that's where it ended. I really loved Sendwave because it was fast and I trusted it; it was my only way to send money to my country, but no more. Your information is not protected, and they claim it is.

If customers' information is truly encrypted, such a thing wouldn't have happened or there is a loophole or an insider selling customers' information to perpetrators.

Watch out. They used the Sendwave logo, and they're trying to log into my bank account from Kenya.

Avoid this app if something goes wrong.

A transfer that was supposed to take only a few minutes never reached the recipient. No pickup code was ever generated, yet my account was still debited and the transaction remains stuck in Processing.

I contacted customer support repeatedly.

Instead of providing answers, they kept sending generic copy-and-paste replies, gave contradictory explanations, and avoided addressing my questions.

The most frustrating part is the live chat. Agents often send a standard response and immediately close the conversation, making it impossible to ask follow-up questions or obtain any real assistance.

Weeks later, I still have no clear explanation, no refund, and no resolution.

A money transfer service should provide speed, transparency, and reliable customer support.

Unfortunately, my experience with Sendwave has been the exact opposite. I cannot recommend this app.