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Sendwave

Sendwave

www.sendwave.com
What is your customer experience with Sendwave?

Sendwave Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sendwave has 2.8 star rating based on 87 customer reviews. Consumers are mostly neutral.

  • 38% of users would likely recommend Sendwave to a friend or colleague.

  • Rating Distribution
  • Pros: 300, Almost always very fast, Always the best rates.
    Cons: Difficult to solve customer concerns, 300, Complete lack of customer service.

View full overview ›

Media from reviews

Sendwave - Cancel
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What Users Say About Sendwave?

30%

of Users warn about poor customer service, technical issues, and lack of communication.

Customer service is not good.

Please activate the customer service phone. It doesn’t ring at all and just drops the call.

25%

of Users recommend Sendwave for its competitive rates and ease of use, particularly for sending money back home.

Sendwave has the best rates!

Sendwave is the easiest way to send money back home.

20%

of Users express dissatisfaction with unresolved issues and urge the company to improve customer support and communication.

I reserve my comments for now until my issue is resolved.

Not until my money is refunded back to me.

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Doris A Evj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need help

Please I sent money to the wrong number. The person I sent the money to doesn't use that number anymore, so I need help. Please call me back.

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Preferred solution: I won’t to change the number for the sent.

glaizamae a

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change surname

Sendwave - Change surname
Contains 1 confidential file for company representatives

Hello, I made a mistake with one letter of the recipient's surname. I want to cancel and I hope we can find a solution as soon as possible. Thank you.

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Preferred solution: Full refund

Nerlande R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

Sendwave - Cancel
Sendwave - Cancel - Image 2
Sendwave - Cancel - Image 3
Sendwave - Cancel - Image 4
Sendwave - Cancel - Image 5

My name is Nerlande Rene. I am writing to you because I need my money back.

My number is 317717****. The 3 transfers were not received.

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Loss:
$94

Preferred solution: Full refund

User's recommendation: I need my monétaire back

Resolved
Ginna Hga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eugene, Oregon

Resolved: My money that I send via Sendwave went to 253258****

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Mar 01, 2025

Company fixed the issue and I have been provided with apology.

Updated by user Feb 15, 2025

Their services used to be good but now I have very low opinion of the company

Original review Feb 14, 2025

The complaints need to be looked into immediately and feedback given. I did send $900 on 02/13/2025 and it went my phone number 253258****

Also I did send $35 on 02/05/2025 and it went to my phone number 253258****.Please please reverse back my money0o

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Jean Cadet A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Call me please I need to talk to you about my transaction please

Sendwave - Call me please I need to talk to you about my transaction please
Sendwave - Call me please I need to talk to you about my transaction please - Image 2

I need to cancel my transaction because it was not delivered. Can you please help me? Thank you, I am waiting for you.

View full review
Loss:
$300
Pros:
  • 300
Cons:
  • 300

Preferred solution: Deliver product or service ordered

Jacolby Bmh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Diego, California

619457****

Sendwave - 619457****
Sendwave - 619457**** - Image 2
Contains 1 confidential file for company representatives

Hola bueno dias necesito cancelar una transferencia por que la cuenta de esta persona está bloqueada por favor

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User's recommendation: Quiero cancelar ese transferencia

Odell B Okk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My money

I have sent my money to the wrong number. I did call you guys and told me I was going to get my refund.

Since then, I have been calling; there's no answer.

My money hasn't been refunded yet. What's going on???

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Loss:
$90

Preferred solution: Full refund

Samuel G Btk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have sent money to wrong number and l want reversal to be done

I wrongly sent money to another person, and I want a reversal.

View full review
Loss:
$500
Pros:
  • Wrongly number
Cons:
  • Reversal needs

Preferred solution: Full refund

Alexander V Zob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to update my Sendwave account. It’s been long time I can’t send money to Philippines.

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My account has been suspended for over a year. I have been calling many times to recover my account but until now, I haven't received any updates.

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Preferred solution: I want to update my account

User's recommendation: I recommend Sendwave because it’s easy to use and they rate I better

Alhagie N Sut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Barcelona, Barcelona

No response to my claim and reques

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I have seen some money sent to one person from my send wave account to some one I did no do. I want to claim or follwo up .

Why was it paid to the person and who made the payment from my account by visa card. I need urgent help.

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User's recommendation: its dangerous to use your vias card to be sending money to love ones and families, by send wave. I am a victim and my problem has not bee addressed

Anonymous
map-marker Naperville, Illinois

I have not been able to use anyway for several days. It has me locked out

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was told that the reason why I was locked out was because I needed to upgrade the system. If that's the case I should have received notification. And if you sent notification I can't remember when where or what time are going.

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User's recommendation: I was totally locked out of the system when I was in Africa. I had to find alternative means to send money

Videline V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The person I try to send the money through don't have mon cash i need the money back to send the money to the person in uni transfer

I want to cancel the Mon Cash transaction because I touched the wrong transfer account. I was supposed to send it to Uni Transfer. Please cancel the Mon Cash and send the money back to my account because this person's number does not have a Mon Cash account.

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Preferred solution: Full refund

Rose W Cfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I sent money to the wrong person.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I sent money to the wrong person. The money was for J Seebo.

Nah, I mistakenly sent it.

Serious tabbie. Just wanted the money to be returned if possible.

View full review
Loss:
$75

Preferred solution: Deliver product or service ordered

Vaidehi Ifn
map-marker Hollywood, Florida

Inquiry on my previous transaction

I sent money to the Phil, their reason was technical difficulty, and cancelled but when I checked my bank, the money was taken and was credited from my account

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User's recommendation: Be careful with the company where you send your hard earned money

Jakori Kka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frackville, Pennsylvania

My account is not working

Sendwave - My account is not working

When I try to send money out its not working and its been going on for months now and I really want to send money to my family outside the country

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Anonymous
map-marker Ajaccio, South Corsica

Criminality

Sendwave - Criminality

I never got my watch this chiness peoples are so criminal but t there no poblem I report by justice and police *** China 7 weeks my package donsent arrive and no paper in my letter box to take and go find my goods

After I revive message with France number telling my that package was delivered.

To who , to who criminal China them will seee *** your generation u get me *** gangs .

View full review

User's recommendation: Don’t buy nothings from this criminal people

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