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Sendwave

Sendwave

www.sendwave.com
What is your customer experience with Sendwave?

Sendwave Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sendwave has a 2.5 star rating from 74 reviews; 37% would recommend. Rating distribution shows 57% unfavorable and 31% positive. Reviewers praise fast transfers and low rates but report a complete lack of customer service and frequent refund delays.

Key Takeaways for Future Customers

  • Read Sendwave reviews and expect fast pricing but prepare for account access or verification delays.
  • Be ready to request refunds and follow up for canceled or undelivered transfers.

Negative Feedback / Risk Areas

  • Frequent account login and verification problems causing failed transfers.
  • Delayed or missing refunds after canceled or undelivered transactions.
  • Poor or unreachable customer service and unresolved Sendwave customer complaints.
  • Reports of unauthorized or fraudulent transactions and trouble reversing mistaken sends.

Positive Feedback

Users value speed, reliability when it works, strong privacy and data security, and competitive rates.

View full overview ›

Media from reviews

Sendwave - Wave is now a scam
Sendwave - I have a new phone so my account is not sending the Money my new No is...Sendwave - Meu dinheiro não entrou na minha contaSendwave - CancelSendwave - Cancel - Image 2Sendwave - Cancel - Image 3Sendwave - Cancel - Image 4
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Paul N Poc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

How to activate my account

I had used SendWave in the past using a different number that was disconnected. Now I have signed up with my new account number. So what's happening now with my new phone number and new account?

Preferred solution: Deliver product or service ordered

View full review
Resolved
Bernard Y Sks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Retrieve money from my wallet

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AI Highlights
  • - I sent money from my bank to Queen Christopher by mistake instead of from my Sendwave wallet.
  • - I requested a refund and haven't received it.

I accidentally sent money to Queen Christopher from my bank account. It was supposed to come from my Sendwave wallet.

I requested a refund from my wallet to go to my bank.

I have not received it yet. That's why you only got one star.

Loss:
$800
Pros:
  • Easy access
Cons:
  • It takes too long for the beneficiary to receive or it takes too long to get your refund back

Preferred solution: Full refund

User's recommendation: Make sure you don’t make an accident because it’s hard getting your money back from Sendwave

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Parfait K Oxv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wave is now a scam

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AI Highlights
  • - Wave wallet: $500 pending after a week; cannot cancel.
  • - $200 debit failed; recipient blocked; no refund; total $700 lost; support unavailable.
Sendwave - Wave is now a scam
Updated by user Oct 22, 2025

They sent me an email that they have canceled the transaction and that money will be returned to me. I never received it. At least after 11 days no refund received.

Original review Oct 07, 2025
Wave promises better rates if you send from their wallet, but its a scam. I transferred $500 into the wallet and after a week the money still wasnt there.

The transfer is stuck as pending and I cant cancel it.
I also used my debit card to send $200 to someone, but the recipient was blocked from collecting because local partner demanded details about their last transaction which they couldnt remember since they hadnt received money in a long time. The money was never delivered, and no refund was issued.
In total, I lost $700 through Wave scam
To make things worse, their support services dont exist:
Phone support: doesnt work.
Chat support: useless; they said processing and then closed the chat with no resolution.
Email support: all emails bounce back as undeliverable.
This company takes your money, fails to deliver, and provides no way to get help. Worst experience ever.

If they are not a scam, they will reach out to resolve and I will update this review. If this is here, then they are still a scam.
Loss:
$700
Pros:
  • Convient in app transfer
Cons:
  • I lost my money and no support

Preferred solution: Full refund

User's recommendation: Avoid wave

View full review
Nancy Paj
map-marker Birmingham, Alabama

I am trying to log in to my account. They are supposed to send me a code to be able to change my password, but I am not getting any emails from sendwave

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I changed phones, and I need to reset my account since I forgot my password, and I can't log in without the code from Sandwave.

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George B Psy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't access account

Can't get code whenever you send me one, however, let me continue with the process. I have to send some money to my mom, but I can't log into my account for the past few days.

User's recommendation: Very much in deal

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Regina w Lrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Canceled transfers. Missed on my statement

I sent the funds, it showed delivered, then got cancelled, but the amount was deducted from my bank.

Loss:
$4500
Pros:
  • No idea
Cons:
  • No idea

Preferred solution: Full refund

User's recommendation: Funds are cancelled after delivery message comes cancelled unexplained

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Mohammed Z Sty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failure to deliver 351.00 dollars to Issa mohammed

You have continued to hold my transfer of 351 dollars to Issah Mohammed without delivering it. Please deliver the transfer.

Loss:
$351

Preferred solution: Deliver product or service ordered

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Esteban Z Cjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Problemas con un envío

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No me pude poner en contacto con ustedes y mi dinero está desaparecido es imposible contactar con ustedes solo perdí mi dinero

Loss:
$162

Preferred solution: Full refund

User's recommendation: No recomiendo esta compañía pésimo servicio imposible contactarse con ellos

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Pierre Cardin D
map-marker Boston, Massachusetts

Because I cancelled two transactions we never send me my money back in bank account

You waiting for my money. You told me I could receive my money after 3 days, but you never sent me the money. I need my money back.

Loss:
$255

Preferred solution: Full refund

User's recommendation: Money

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Peter A Zds
map-marker Canton, Mississippi

Why can't I send me to Nigeria

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I want to send money to Nigeria but can't send out. What is the problem all about? My parents need money.

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Viridiana Xue
map-marker Minneapolis, Minnesota

Someone took $100 from my account today

AI Highlights
  • - Unauthorized $100 taken today; I didn't transfer.
  • - Last transfer: $19 yesterday to Yatta Georgina McCarthy.
  • - Funds appear to be sent from Samewave today.

Same one took $100 from my account today I have not made any transfer today . The last transfer I made was yesterday to Yatta Georgina McCarthy $19 just to check my account $ was send from samewave today

View full review
1 comment
Guest

You need to use their in-app chat to find out where it was sent.

Anala Zvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a new phone so my account is not sending the Money my new No is 206793****

AI Highlights
  • - Changed phone number 206793****.
  • - Wants help sending money to Kenya.
  • - Has been sending money for about four years.
Sendwave - I have a new phone so my account is not sending the Money my new No is...

I change my phone No 206793**** that's why I want you to help me to send money to kenya I have being sending money for about four years that's why I like send wive pls assit me

Yous faithful Tabitha wangari Njuguna Kibaiyu

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Manet D Cfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The receiver can not receive the money

The account has a problem and I want you to refund the money and send it to another account, please. Could you do that?

Preferred solution: Deliver product or service ordered

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Andretta Ytw
map-marker Wellesley, Massachusetts

Get connected to sendwave

Has failed to log in with Sendwave ihave tried many times to log in but I cant. Have used Sendwave for over five years

User's recommendation: Will recommend

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Pauline T Mfo

My sister did not receive the money that I sent her

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My sister's SIM card is blocked, so she cannot get the money, but the money was delivered from my end and taken from my account.

Preferred solution: Full refund

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Luann Jzv

Meu dinheiro não entrou na minha conta

Sendwave - Meu dinheiro não entrou na minha conta

Eu fiz uma transferência para o Brasil só que até o momento o valor não chegou no Brasil em um valor de 525 dólares

View full review

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