Sendwave
Sendwave Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sendwave has a 2.5 star rating from 76 reviews and 37% would recommend. Rating distribution is skewed unfavorable. Review authors value Privacy and Data Security and Reliability. Price level is medium.
Key Takeaways for Future Customers
- Read Sendwave reviews and recheck recipient details before sending to avoid errors.
- Expect very fast transfers and competitive rates but confirm processing times and fees.
- Keep documentation ready; many users request refunds when issues occur.
Negative Feedback / Risk Areas
- Frequent failed deliveries and cancelled transfers with delayed refunds are common customer complaints.
- Account access and login problems prevent some users from sending or retrieving funds.
- Reports of poor or unavailable customer service and fraud-sounding calls.
Positive Feedback
Many reviewers note almost always very fast transfers and some say Sendwave offers the best rates.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sendwave has a 2.5 star rating from 76 reviews and 37% would recommend. Rating distribution is skewed unfavorable. Review authors value Privacy and Data Security and Reliability. Price level is medium.
Key Takeaways for Future Customers
- Read Sendwave reviews and recheck recipient details before sending to avoid errors.
- Expect very fast transfers and competitive rates but confirm processing times and fees.
- Keep documentation ready; many users request refunds when issues occur.
Negative Feedback / Risk Areas
- Frequent failed deliveries and cancelled transfers with delayed refunds are common customer complaints.
- Account access and login problems prevent some users from sending or retrieving funds.
- Reports of poor or unavailable customer service and fraud-sounding calls.
Positive Feedback
Many reviewers note almost always very fast transfers and some say Sendwave offers the best rates.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Transaction failed to be delivered
- - Cancel the failed transaction and refund to my bank account.
- - Payment was sent to Hanniler Del Rio's BDO account.
I need for you, Sendwave, to cancel the failed transaction and refund my money. I sent it to Hanniler Del Rio to her BDO account last April 28, 2026.
I answered your requirement. I have called Hanniler; she did not receive any communication from you. I have no control over that. I just want my money back.
Don't give me a hard time. This is turning out to be a very bad experience.
Cancel the transaction if you cannot deliver. Refund my money to my bank account.
Preferred solution: Full refund
Silver Spring, Maryland
I sent the money to the Philippines on 4/26 up to now still processing and I paid 2.95 for this
I sent the money on 4/26 to the Philippines for $102 and up to now, it is still processing. This is the first time that this has happened to me. Before, there was no fee to transfer; now there is a fee for transfer, and now the service sucks.
- Before it was good no transfer fee
- There is transfer fee now but service is lowsy
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bothell, Washington
I have money at “my wallet”. I am...
- - They want to know why the bank reimbursed Sendwave funds.
- - $198 remains in the wallet.
- - If reimbursed, they don't need to add funds to the wallet.
I have money in my wallet. I am wondering why my bank reimbursed the amount I sent to the recipient through Sendwave.
If that is the case, then I don't need to put money in my wallet from now on. I have $198 intact. Let me know what is happening.
Thank you!
Minda Escarez
User's recommendation: Update of changes in processing remittances
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Retrieve money from my wallet
- - I sent money from my bank to Queen Christopher by mistake instead of from my Sendwave wallet.
- - I requested a refund and haven't received it.
I accidentally sent money to Queen Christopher from my bank account. It was supposed to come from my Sendwave wallet.
I requested a refund from my wallet to go to my bank.
I have not received it yet. That's why you only got one star.
- Easy access
- It takes too long for the beneficiary to receive or it takes too long to get your refund back
Preferred solution: Full refund
User's recommendation: Make sure you don’t make an accident because it’s hard getting your money back from Sendwave
Portland, Oregon
To make sure Nyaguthie is paid the 30,000/-.
I sent money to the same person l wanted to send to but the name l used is wrong. The lady uses Friday Nyaguthie Kibocho and that is why she could not be given the money.
I sent it to Kenya.
Please release the 30,000 Khs to her urgently. Thank you to
User's recommendation: Recheck everything before sending.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWave is now a scam
- - Wave wallet: $500 pending after a week; cannot cancel.
- - $200 debit failed; recipient blocked; no refund; total $700 lost; support unavailable.
They sent me an email that they have canceled the transaction and that money will be returned to me. I never received it. At least after 11 days no refund received.
The transfer is stuck as pending and I cant cancel it.
I also used my debit card to send $200 to someone, but the recipient was blocked from collecting because local partner demanded details about their last transaction which they couldnt remember since they hadnt received money in a long time. The money was never delivered, and no refund was issued.
In total, I lost $700 through Wave scam
To make things worse, their support services dont exist:
Phone support: doesnt work.
Chat support: useless; they said processing and then closed the chat with no resolution.
Email support: all emails bounce back as undeliverable.
This company takes your money, fails to deliver, and provides no way to get help. Worst experience ever.
If they are not a scam, they will reach out to resolve and I will update this review. If this is here, then they are still a scam.
- Convient in app transfer
- I lost my money and no support
Preferred solution: Full refund
User's recommendation: Avoid wave
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Omaha, Nebraska
How to activate my account
I had used SendWave in the past using a different number that was disconnected. Now I have signed up with my new account number. So what's happening now with my new phone number and new account?
Preferred solution: Deliver product or service ordered
Birmingham, Alabama
I am trying to log in to my account. They are supposed to send me a code to be able to change my password, but I am not getting any emails from sendwave
I changed phones, and I need to reset my account since I forgot my password, and I can't log in without the code from Sandwave.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't access account
Can't get code whenever you send me one, however, let me continue with the process. I have to send some money to my mom, but I can't log into my account for the past few days.
User's recommendation: Very much in deal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled transfers. Missed on my statement
I sent the funds, it showed delivered, then got cancelled, but the amount was deducted from my bank.
- No idea
- No idea
Preferred solution: Full refund
User's recommendation: Funds are cancelled after delivery message comes cancelled unexplained
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure to deliver 351.00 dollars to Issa mohammed
You have continued to hold my transfer of 351 dollars to Issah Mohammed without delivering it. Please deliver the transfer.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Problemas con un envío
No me pude poner en contacto con ustedes y mi dinero está desaparecido es imposible contactar con ustedes solo perdí mi dinero
Preferred solution: Full refund
User's recommendation: No recomiendo esta compañía pésimo servicio imposible contactarse con ellos
Boston, Massachusetts
Because I cancelled two transactions we never send me my money back in bank account
You waiting for my money. You told me I could receive my money after 3 days, but you never sent me the money. I need my money back.
Preferred solution: Full refund
User's recommendation: Money
Canton, Mississippi
Why can't I send me to Nigeria
I want to send money to Nigeria but can't send out. What is the problem all about? My parents need money.
Minneapolis, Minnesota
Someone took $100 from my account today
- - Unauthorized $100 taken today; I didn't transfer.
- - Last transfer: $19 yesterday to Yatta Georgina McCarthy.
- - Funds appear to be sent from Samewave today.
Same one took $100 from my account today I have not made any transfer today . The last transfer I made was yesterday to Yatta Georgina McCarthy $19 just to check my account $ was send from samewave today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a new phone so my account is not sending the Money my new No is 206793****
- - Changed phone number 206793****.
- - Wants help sending money to Kenya.
- - Has been sending money for about four years.
I change my phone No 206793**** that's why I want you to help me to send money to kenya I have being sending money for about four years that's why I like send wive pls assit me
Yous faithful Tabitha wangari Njuguna Kibaiyu
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