Sendwave
Sendwave Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
2.4 star rating from 74 reviews, with 37% would likely recommend; overall consumer sentiment is mostly dissatisfied.
Positive Feedback
Users praise fast transfers and competitive rates, and some reviewers note reliable privacy and data security when transfers complete.
Negative Feedback / Risk Areas
- Frequent account access and login failures causing inability to send money.
- Delayed or cancelled transfers with withheld funds and slow or missing refunds.
- Poor or unresponsive customer service making dispute resolution hard.
Key Takeaways for Future Customers
- Read recent Sendwave reviews and consider risk of delayed refunds before sending large amounts.
- Expect potential account verification or login hurdles and limited customer service support.
- Monitor transactions closely and be prepared to pursue refunds if transfers cancel or fail.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
2.4 star rating from 74 reviews, with 37% would likely recommend; overall consumer sentiment is mostly dissatisfied.
Positive Feedback
Users praise fast transfers and competitive rates, and some reviewers note reliable privacy and data security when transfers complete.
Negative Feedback / Risk Areas
- Frequent account access and login failures causing inability to send money.
- Delayed or cancelled transfers with withheld funds and slow or missing refunds.
- Poor or unresponsive customer service making dispute resolution hard.
Key Takeaways for Future Customers
- Read recent Sendwave reviews and consider risk of delayed refunds before sending large amounts.
- Expect potential account verification or login hurdles and limited customer service support.
- Monitor transactions closely and be prepared to pursue refunds if transfers cancel or fail.
Media from reviews





I am trying to log in to my account. They are supposed to send me a code to be able to change my password, but I am not getting any emails from sendwave
I changed phones, and I need to reset my account since I forgot my password, and I can't log in without the code from Sandwave.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Retrieve money from my wallet
I accidentally sent money to Queen Christopher from my bank account. It was supposed to come from my Sendwave wallet.
I requested a refund from my wallet to go to my bank.
I have not received it yet. That's why you only got one star.
- Easy access
- It takes too long for the beneficiary to receive or it takes too long to get your refund back
Preferred solution: Full refund
User's recommendation: Make sure you don’t make an accident because it’s hard getting your money back from Sendwave
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWave is now a scam
They sent me an email that they have canceled the transaction and that money will be returned to me. I never received it. At least after 11 days no refund received.
The transfer is stuck as pending and I cant cancel it.
I also used my debit card to send $200 to someone, but the recipient was blocked from collecting because local partner demanded details about their last transaction which they couldnt remember since they hadnt received money in a long time. The money was never delivered, and no refund was issued.
In total, I lost $700 through Wave scam
To make things worse, their support services dont exist:
Phone support: doesnt work.
Chat support: useless; they said processing and then closed the chat with no resolution.
Email support: all emails bounce back as undeliverable.
This company takes your money, fails to deliver, and provides no way to get help. Worst experience ever.
If they are not a scam, they will reach out to resolve and I will update this review. If this is here, then they are still a scam.
- Convient in app transfer
- I lost my money and no support
Preferred solution: Full refund
User's recommendation: Avoid wave
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't access account
Can't get code whenever you send me one, however, let me continue with the process. I have to send some money to my mom, but I can't log into my account for the past few days.
User's recommendation: Very much in deal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCanceled transfers. Missed on my statement
I sent the funds, it showed delivered, then got cancelled, but the amount was deducted from my bank.
- No idea
- No idea
Preferred solution: Full refund
User's recommendation: Funds are cancelled after delivery message comes cancelled unexplained
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure to deliver 351.00 dollars to Issa mohammed
You have continued to hold my transfer of 351 dollars to Issah Mohammed without delivering it. Please deliver the transfer.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Problemas con un envío
No me pude poner en contacto con ustedes y mi dinero está desaparecido es imposible contactar con ustedes solo perdí mi dinero
Preferred solution: Full refund
User's recommendation: No recomiendo esta compañía pésimo servicio imposible contactarse con ellos
Because I cancelled two transactions we never send me my money back in bank account
You waiting for my money. You told me I could receive my money after 3 days, but you never sent me the money. I need my money back.
Preferred solution: Full refund
User's recommendation: Money
Why can't I send me to Nigeria
I want to send money to Nigeria but can't send out. What is the problem all about? My parents need money.
Someone took $100 from my account today
Same one took $100 from my account today I have not made any transfer today . The last transfer I made was yesterday to Yatta Georgina McCarthy $19 just to check my account $ was send from samewave today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have a new phone so my account is not sending the Money my new No is 206793****
I change my phone No 206793**** that's why I want you to help me to send money to kenya I have being sending money for about four years that's why I like send wive pls assit me
Yous faithful Tabitha wangari Njuguna Kibaiyu
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe receiver can not receive the money
The account has a problem and I want you to refund the money and send it to another account, please. Could you do that?
Preferred solution: Deliver product or service ordered
Get connected to sendwave
Has failed to log in with Sendwave ihave tried many times to log in but I cant. Have used Sendwave for over five years
User's recommendation: Will recommend
My sister did not receive the money that I sent her
My sister's SIM card is blocked, so she cannot get the money, but the money was delivered from my end and taken from my account.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTroubling logging
I have tried several times over many days to reset my account after changing my number and email, and the effort proved to be impossible.
- Reliable
- Not easily to effect changes when the need arises
Preferred solution: To get back my account with my new number and email
User's recommendation: There should opportunity for changes
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