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Contact Sendwave Customer Service

How to Reach a Person at Sendwave

Verified Contact Information

Toll-Free Number:

  • 1-855-383-7579
Call customer service
Send Message

Customer Service:

  • 1-507-203-3799
    App Support
  • 1-888-966-8603
    Consumer Deposit Account
  • 1-701-515-4355
    US/CA
  • 1-844-933-5122
  • +327 807 9265
    Belgium
  • +3 351 974 1537
    France
  • +353 180 094 9226
    Ireland
  • +39 023 057 8468
    Italy
  • +3 490 099 8284
    Spain
  • +44 113 320 7935
    UK
  • +44 203 695 0880
    UK

Sendwave Emails:

Accounting/ Billing
Customer Service
Jobs/ Career
Legal
Privacy Inquiries
wecare@sendwave.com

Sendwave Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Sendwave Phone Number
1 (855) 383-7579
Average Hold Time
00:01:09
Average Calls duration
2 minutes
Most Popular Sendwave Email Address
compliance@sendwave.com
Sendwave Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Sendwave?

Most Popular Number:

(855) 383-7579
Total calls: 131 Issues resolved: 16 Last call: Apr 19, 2026

The Sendwave customer service phone number depends upon the location you are trying to call from. Customers in the US and Canada can dial 1-888-966-8603, while customers in the UK can call +44 113 320 7935. These phone numbers will connect you with Sendwave's customer service team, who can assist you with any inquiries, concerns, or support you may need regarding their services.

You can chat with Sendwave customer care directly within the Sendwave app. To initiate a chat session, go to the "?" tab within the app and select the "Chat with Us" option. This will enable you to engage in real-time conversation with a Sendwave customer care representative. By using the in-app chat feature, you can conveniently seek assistance, ask questions, or address any concerns you may have, ensuring a streamlined and efficient support experience.

Sendwave provides round-the-clock customer service, available 24/7. This means that you can reach out to their customer care team at any time of the day or night for assistance. Whether you have questions, need support with transactions, or have any concerns related to their services, Sendwave’s dedicated customer service is accessible around the clock. Rest assured that whenever you need help, Sendwave's customer care is available to assist you, ensuring a seamless experience whenever you reach out to them.

PissedConsumer Club

Contact Information

Sendwave Website:

Sendwave Help Center:

Corporate Office Address:

Chime, Inc.
100 Hano St., Ste 9
Boston, Massachusetts 02134
United States

Other Info (opening hours):

Other Locations:

Wave Transfer Ltd

51 Eastcheap

London, EC3M 1DT

United Kingdom


Sendwave SA

Place Marcel Broodthaers 8

1060 Saint-Gilles (Brussels)

Belgium

More contact details

Summary of Sendwave Customer Service Calls

4.6K TOTAL
CALLS
04:40 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sendwave?

Account Question:

  • “My money is not back in my account”
  • “Can't access account”
  • “Can’t access my account”

Request for Information Question:

  • “Today morning I sent $155.00 to my Sister in law in Uganda Kampala through the MTN number that she has. It was confirmed that the money was delivered, unfortunately she haven't received. Please help!”
  • “I have been trying to send funds to someone in Liberia for about 6 or seven times and it won’t go through. I would like to know why”
  • “Checking on the transaction I made last night”

Payments and Charges Question:

  • “Need transactions informations that has been lost”
  • “For my transaction”
  • “For the transaction”

Shipping and Delivery Question:

  • “Transfer delay”
  • “My transition is on delay”
  • “I send money but they did not received the money”

Activation/ Cancellation Question:

  • “I want to cancel a moncah please”
  • “I wanted to activate my account”
  • “Cancel a transaction”

Return/ Replace Question:

  • “Pour correction transfert”
  • “Return”
  • “Change card”

Product/ Service Question:

  • “I send money and it failed, my children had not received it yet and the is out of account”
  • “Money transfer failure”
  • “Failure to deliver 351.00 dollars to Issa mohammed”

Refund Question:

  • “For refund”
  • “Get my money back to my account”
  • “Refund”

Cards Question:

  • “My money is in wallet I want it back on my card please”
  • “Need to add a bank card”
  • “I need to give you my new card number.”

Website/ Application Question:

  • “Can't open the app to send money”
  • “I can send money , I got logged out from the app and I can log in”
  • “My send wave app is not working.”

Staff Question:

  • “Customer service problem”
  • “Need customer service representative”
  • “Talk to customer service”

Other Question:

  • “Morsa block the money from my phone in Kenya”
  • “Send money is not going through”
  • “I sent money wrong name”

Compare Sendwave Customer Service To

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