Contact Sendwave Customer Service
Sendwave Phone Numbers and Emails
Toll-Free Number:
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(888) 966-8603US/Canada
Customer Service:
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+327 807 9265Belgium
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+3 351 974 1537France
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+353 180 094 9226Ireland
Sendwave Emails:
Sendwave Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sendwave Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Sendwave is 8889668603. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 17 minutes.
Be prepared for the call as Sendwave may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sendwave Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Sendwave is 8889668603. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 53% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 17 minutes.
Be prepared for the call as Sendwave may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Sendwave mainly because of account, request for information, payments and charges.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Sendwave is help@sendwave.com. 80% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Sendwave Website:
Sendwave Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Wave Transfer Ltd
51 Eastcheap
London, EC3M 1DT
United Kingdom
Sendwave SA
Place Marcel Broodthaers 8
1060 Saint-Gilles (Brussels)
Belgium
How Good is Sendwave's Customer Service?
Summary of Sendwave Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sendwave?
Account Question:
- “My account has a limit”
- “Forgot my password”
- “My password send money is not good”
Payments and Charges Question:
- “Block my transaction why”
- “Follow up my transaction”
- “I did a mistake on my transaction”
Request for Information Question:
- “Check my remittance Ive sent”
- “I need to talk to someone”
- “I need help my account”
Shipping and Delivery Question:
- “My money delayed”
- “I sent my sister 50 usd and she didn't receive the money.”
- “Money i sent to my family did not receive”
Return/ Replace Question:
- “I need change email and adress”
- “I'm changing my number”
- “To change transaction”
Activation/ Cancellation Question:
- “Renewing my account”
- “Cancelar un tranzaction”
- “Cancellatio”
Product/ Service Question:
- “Hi my name is Francis Mendez, I am here by making a complaint about the transaction I canceled on sendwavenday but I was told that the money will be refund to my credit card but is a week now I haven't seen anything, I want to know why my money haven”
- “I try to sent money it's not working”
- “My sending wave is not working”
Refund Question:
- “Send money back to my account Hello”
- “I want to my money back”
- “Refund”
Cards Question:
- “Commercial card not accepted”
- “I have a new card number”
- “To add a new card”
Website/ Application Question:
- “My send wave app is not working.”
- “I can’t open the app with the biometric questionnir”
- “My app to send money is blocked and I want you to takeaway wallet account”
Staff Question:
- “Talk to customer service”
- “Service free”
- “They solved my problem. Good service.”
Other Question:
- “I need open sendwave”
- “I lost my money”
- “I want send money my contry”
Compare Sendwave Customer Service To
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