Contact Sendwave Customer Service
Sendwave Phone Numbers and Emails
Toll-Free Number:
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(855) 383-7579
Customer Service:
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(507) 203-3799App Support
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(701) 515-4355US/CA
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(844) 933-5122
Sendwave Emails:
Sendwave Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sendwave Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Sendwave is 8553837579. 21% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Sendwave may ask you for the following information to identify you as a customer: email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sendwave Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Sendwave is 8553837579. 21% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Sendwave may ask you for the following information to identify you as a customer: email or phone number.
People call Sendwave mainly because of account, request for information, payments and charges.
19% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Sendwave is compliance@sendwave.com. 49% of customers use this email address to address their issues and concerns.
How to Contact Sendwave?
Most Popular Number:
| Total calls: 65 | Issues resolved: 8 | Last call: Feb 7, 2026 |
Contact Information
Sendwave Website:
Sendwave Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Wave Transfer Ltd
51 Eastcheap
London, EC3M 1DT
United Kingdom
Sendwave SA
Place Marcel Broodthaers 8
1060 Saint-Gilles (Brussels)
Belgium
How Good is Sendwave's Customer Service?
I just know how to let me send money it's in the process I send it to to you guys everything I needed to do no answer
Their services used to be good but now I have very low opinion of the company
I send 550€ to paluku George's
In congo on 8/10/2024
I received a message of cancelling the process
Up to today I have not yet received the refund of that money
And they promised to refund it as quick as possible
What other means can I use to get the refund? Please
She said that to wait for the email coming from send wave to raise the sending capacity
The company is not open to discussing issues with customers.
Thereby leaving you in doubt.
They don’t respond to people when there is problem
Summary of Sendwave Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sendwave?
Account Question:
- “Suspended account”
- “Settle my account”
- “Can't access account”
Request for Information Question:
- “Some one by name Maggie was trying to help about my money transaction, remove money from my checking account and don't want to return my money”
- “Check my Informatikn”
- “Money was send to wrong number please its possible u can help me”
Payments and Charges Question:
- “Transactions”
- “Suspected fraud”
- “Pending transaction to be cancelled”
Shipping and Delivery Question:
- “Delayed funds”
- “Money sent not delivered yet”
- “Not received my refund since last friday”
Activation/ Cancellation Question:
- “Canceled transfers. Missed on my statement”
- “Money transfered cancellation”
- “Because I cancelled two transactions we never send me my money back in bank account”
Return/ Replace Question:
- “Change name”
- “I change my account”
- “Cant change my password”
Product/ Service Question:
- “Failure to deliver 351.00 dollars to Issa mohammed”
- “Setting up my account”
- “My send wave doesn’t work”
Refund Question:
- “Refund”
- “Send money back to my account Hello”
- “I need my refund”
Cards Question:
- “My money is in wallet I want it back on my card please”
- “Need to add a bank card”
- “I need to give you my new card number.”
Website/ Application Question:
- “Can't open the app to send money”
- “I can send money , I got logged out from the app and I can log in”
- “My send wave app is not working.”
Staff Question:
- “Need customer service representative”
- “Talk to customer service”
- “Service free”
Other Question:
- “I sent $120 via Moncash to Haiti in a wrong number”
- “Money pending”
- “To send money”
Compare Sendwave Customer Service To
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