Sendwave
Reviews and Complaints

I have seen some money sent to one person from my Send Wave account that I did not authorize. I want to file a claim or follow up.

Why was it paid to the person who withdrew from my account using my Visa card? I need urgent help.

The person to whom I sent the money no longer uses the number. He gave me the new one and wants to change it.

I bought a new phone, then I didn't have access to download the Sendwave app to my new phone. Secondly, I forgot the email address that I used while applying for this service.

I joined Sendwave the day before Christmas to send money to my son in Ghana, thinking it would be faster and secure. I'm still waiting for my account to be verified after a whole week.

There's no customer service.

The telephone number does not work and the robot chat just gives prewritten answers. I'm very unhappy with this company!

My wave isn't good. I need help.

Even if I try for a long time, I can't get it to work.

When I input my phone number, it doesn't accept it, but it works when I put in my email. I don't know why.

Please I need my records between me and Janet obeng from twenty 19 to 2023 all the money I sent to her

The money transfers did not arrive at the destinations. 550 was sent to Paluku George in Congo but was not delivered.

It was sent on 8/10/2024 and was canceled by Sendwave on 12/10/2024.

I received a message about the cancellation, informing me to wait for a refund, but as of today, I have received nothing in my account. How can I get help from the company, Sendwave?

Excellent service with an agent on the phone . She was efficient cordial and my issues were resolved quickly .

I donot recommend chats correspondence when it comes to issues where they cannot advise . Thank I am satisfied

Well it was my first time of experiencing such from sendwave but I've been told by one of the agent on customer live chat that the problem is not from them is from my back so I have to wait between 5 to 10 business working days before my bank will refund me back the money to my debit card so I have waiting till then..

I dont know what happened until you tell me, I sent money to Liberia through your sendwave and promised havent received it, thats the reason Im calling your

Yes i don't use this, but ny account was hacked somehow to make purchases from here and i want to cancel the transactions and get the money back in my account

Good evening, my name is kettcia Germil, I made a transfer on 08/08/24 to Amos Sanon, on my cash account it was not expanded, he has a lot of difficulty to expand the account, he can't take the money. I got in touch with my bank, they refunded me the money, we told the bank the name of the person who took the money, please I would like you to show me how the person withdrew the money.

Im just trying to get some help from Sendwave. Ive had an account but havent used it for a while.

As many times as Ive tried to login different ways, it says there is an error and that someone already has the account. I just need help being able to login to send money thank you, Nancy.

I want the transaction canceled I make a mistake please cancel the transaction to Leemue Reevesin Liberia

I sent money to my kids in Nigeria. My bank released the money, but my kids have not received it.

SendWave needs to improve their system. If not, please send my money back so I can find another way to send it because my kids need to start school.